Data security remains the most important aspects of outsourcing data management services. Whether it is data entry, data conversion or data cleansing processes, the outsourcing agencies handle bulk volumes of crucial information which has to be dealt with utmost security. When you consider a data entry outsourcing company to outsource your bulk data entry requirements, you need to ensure that they follow strict data security policies which will protect your data from leaking out or getting misplaced. Here are 10 top guidelines to secure outsourcing:
- Check for Experience and Reputation
Whenever you plan to outsource any kind of work to an outsourcing partner, make sure you choose a reputed one that has many years of experience in the outsourcing field. Ask for references from previous clients and also check with them without fail.
- Enter into a Legal Agreement
A legal agreement for outsourcing is a must for all types of outsourcing. All terms and conditions of outsourcing conditions have to be mentioned in the agreement. Impose an explicit legal binding on part the outsourcing firm to make sure they comply with all terms and conditions, including the security policies.
- Cross-check Security Policy
An outsourcing company ought to have a strong and stringent security policy to ensure data security for the clients. You must ensure that the Data Entry Company India you choose for outsourcing has a written and up to date Data Security Policy that it strictly follows the same.
- Documentation on Data Security standards followed
Written documentation standards and security standards are also to be checked for better data security. A firm that follows stringent quality policies will make sure that no data is leaked or mismanaged.
- Do they conduct Security Audits?
Reputed firms conduct periodic security audits to keep check on their information. Since there’s bulk data to be handled, frequent quality checks and security checks are inevitable and these should be documented well. The parent company can ask for these documentations to make sure the outsourcing company is considering the security aspects seriously.
- Will they let you conduct Security Audits for your project?
This is another interesting point to consider for parent companies, especially when outsourcing to a fairly new outsourcing company. Since they are not as experienced in the market, you can insist on conducting random security checks exclusively for your projects which will make sure that the outsourcing company implements adequate data security measures.
- Technology used for security
A secured network is a must for data security. The outsourcing BPO Company needs to make sure that the network glitches are all sorted out satisfactorily and uncompromisingly so that the parent company does not risk losing its precious data. The hosting services used by the BPO should also be scanned for any apparent security risks.
- Software used for Security
Antivirus and anti-phishing software used by the outsourcing company are as important too. Complete data security can be ensured only when the outsourcing company uses state of the art security software which is up to date and licensed.
- Safe data transfer methods
If the data is transferred online, the data transfer protocol used must be secure too. Otherwise, network and data transfer can be compromised and data can be leaked.
- Online / offline data entry into your software
You can also insist that the Outsourcing Data Entry provider input the data into your software. It can be done online or offshore depending upon the location of the parent company and outsourcing company. This makes sure that all security aspects are taken care of by the parent company. Only user authentication has to be done to the outsourcing company and this information can be tracked consistently by the parent company.